Covid-19 Safety Plan

At Refresh Bodywork we are committed to following the best recommended practices for health and safety in these times. Please find below our safety plan.


Acceptance of Risk and Non – Liability


    ❖    All massage and bodywork treatment involves some risk of COVID-19 transmission.
    ❖    Jennifer is following protocols to reduce or mitigate risks. However no protocols are perfect and mistakes are possible, therefore the risk cannot be reduced to zero.
    ❖    As we cannot reduce risk to zero, we are requesting that clients with compromised immune systems or at risk of serious complications avoid treatment at this time.

By choosing to schedule an appointment with Refresh Bodywork you are accepting all risk of exposure and agree not to hold Jennifer or Refresh Bodywork liable for any and all potential exposure to COVID-19 resulting from the treatment or your time in the clinic. You will be required to sign a waiver/release form prior to receiving services. This is a liability insurance company requirement.

 

Steps Jennifer is taking to ensure your safety:

  

❖ Cleaning:   

Jennifer will be following or exceeding the BC Centre for Disease Control’s recommended “Environmental Cleaning and Disinfectants for Clinical Settings”. This means that she will be cleaning and disinfecting a lot.
    

❖ Limiting exposure: 

Jennifer and all clients will be required to reschedule appointments if they sick or required to self isolate., this includes:

        - Anyone with symptoms of COVID-19 including fever, chills, cough, shortness of breath, sore throat and painful swallowing, must self-isolate at home for a minimum of 10 days

        - Anyone under the direction of public health to self-isolate must follow those instructions

        - Anyone who has arrived from outside of Canada, or who is a contact of a confirmed COVID-19 case, to self-isolate for 14 days and monitor for symptoms

    

❖ Social distancing
Once you are on the table and your treatment has begun, conversation will be kept to a minimum to reduce the spread of droplets in the air. 

❖ Hand Washing / Sanitizer
Jennifer will wash her hands or use hand sanitizer upon arrival to your location, after set up of equipment and prior to leaving your residence. She will supply her own sanitizer or soap & towels for this purpose.

    

❖ Personal Protective Equipment (PPE)      

PPE’s have not been required by the BC Centre for Disease Control or the College of Massage Therapists of BC for massage therapy services. Jennifer will wear a freshly laundered  shirt with each client. She will also wear a cloth mask and/or gloves upon request, but prefers not to due to the physical effects of wearing a mask such as overheating, dizziness and nausea. Clients who would like to wear PPE are welcome to, but will be required to supply their own. 

 


What she is asking of clients:

   ❖  COVID-19 Screening, Liability Release & Consent Form:

All clients are required to complete the Covid-19 Virus Pandemic Self Assessment within 24hrs prior to your scheduled appointment.  


    ❖  Risk and Consent

Any massage and bodywork treatment involves some risk of COVID-19 transmission. Jennifer is following recommended hand washing and cleaning protocols to reduce the risk, but that risk cannot be reduced to zero. Prior to your will be required to sign a form stating that you will not hold Jennifer or Refresh Bodywork liable  should you contract Covid-19 during your session.


    ❖  Hand Washing / Sanitizer

Please wash your hands or use hand sanitizer prior to Jennifer’s arrival.


    ❖  Shower and change clothes before treatment

If you will be returning home from work or an environment in close contact with other people prior to your appointment, we ask that you shower and change clothes before your scheduled appointment time.


    ❖  Personal protective equipment is not required

Clients are not required to wear any personal protective equipment during treatment. However you are welcome to supply and wear a mask if you wish. Due to general supply shortages, Refresh Bodywork is not able to provide any equipment to clients at this time.


    ❖  Inform Jennifer when scheduling your appointment if you would like her to wear a mask during the treatment

Massage & Bodywork Practitioners have not been advised to use personal protective equipment during treatment. However Jennifer does have a cloth mask available that she will wear upon request. 


    ❖  Allow for Jennifer to be at your location for extra time in order to clean all equipment prior to and following your treatment

Jennifer will require approximately 45 extra minutes to set up, clean and take down her equipment .


    ❖  Please keep the number of people at your home during your appointment time to a minimum.

Please refrain from having visitors over during your appointment time.


    ❖  Reschedule or cancel your appointment if you are sick or required to be in self isolation

Jennifer will not be able to treat any client who is showing signs of COVID-19 or has been directed to self isolate. This includes:

- Anyone with symptoms of COVID-19 including fever, chills, cough, runny nose, shortness of breath, sore throat and painful swallowing, must self-isolate at home for a minimum of 10 days.

- Anyone under the direction of public health to self-isolate must follow those instructions.

- Anyone who has arrived from outside of Canada, or who is a contact of a confirmed COVID-19 case, to self-isolate for 14 days and monitor for symptoms.

    ❖  Pay by Etransfer, Debit or Credit card

Jennifer would prefer not to accept cash payments at this time if possible and instead encourage automatic payments via Etransfer, Debit or Credit either prior to your appointment or at the time of service.


    ❖  Give notice if you need to change or cancel an appointment

All late cancellation fees are being waived at this time. However no-show fees will still be charged for clients who do not show up to their appointments nor call to cancel at least 3 hours prior to the appointment start time. Exceptions will be made for extenuating circumstances.We ask that clients give as much notice as possible if you need to change or cancel an appointment. 

 

Why are masks not required?

The use of masks has been a complex issue since the outset of the COVID-19 pandemic. Medical-grade masks (N95, P100, plexi shields) have been in short supply and should be going to frontline health care workers.  Cloth or surgical masks provide little or no protection to the wearer, but may protect those around the wearer from the wearer’s respiratory droplets.

Masks are only one part of the guidelines, and Massage & Bodywork practitioners are not discouraged from using them and/or offering the choice to wear a mask to clients if this is requested and enhances a patient’s feeling of safety. On the other hand, mask use can be problematic, and masks themselves can be a vector for viral transmission if not properly handled, or if re-used without proper sterilization. The guidelines instead emphasize screening, self-assessment, hand hygiene, distancing (expect for actual treatment), and honest communication. Practitioners should not be treating anyone who is symptomatic.  Yes, there is a risk of asymptomatic transmission, but that risk is very low if all other measures are followed carefully.  If that were not the case, the Provincial Health Officer would not have allowed resumption of personal services. On page 4 of COVID-19: Infection Prevention and Control Guidance for Community-Based Allied Health Care Providers in Clinic Settings, issued May 15, 2020 by BC Centre for Disease Control, BCCDC states: “Personal Protective Equipment is the last and least effective of the infection prevention and exposure control measures and should only be considered after exploring all other measures. PPE is not effective as a stand-alone preventive measure. PPE must be suited to the task and must be worn and disposed of properly.”

Kelowna, BC, Canada

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