What you need to know before you schedule your first appointment


  • All prices listed are for locations within the city of Kelowna ONLY.

  • Online booking is available for locations within the city of Kelowna ONLY.  Services may also be available for locations outside of Kelowna City limits, including West Kelowna, Lake Country, but travel fees will be charged according to distance traveled. Please call Jennifer (250)718-7565 to inquire and schedule an appointment.

  • All locations MUST have parking available for me within a short walking distance from the location, as I have a lot of equipment to transport. Any parking fees will be paid for by the client.


  • A 50% deposit is required for each appointment and will be paid via E-transfer. Jennifer will inform you of the amount to send when she confirms your appointment.

  • All new clients booking services at their home or other private location must email or text a copy or photo of their government issued photo identification along with a recent self photo to confirm identity prior to the day of the scheduled appointment.

  • All new clients must complete a health questionnaire prior to receiving any treatments. This is to ensure your safety. To save time you can print it and fill it out & email it to jennifer@refreshbodywork.ca  prior to our appointment. 

  • All Aromatherapy clients must complete a health questionnaire at least 48 hours prior to our appointment, as a blend unique to your specific health condition and desired outcome will be created and brought to your appointment.



  • A (preferably) quiet, private space such as a large bedroom, den, living room or bonus room is suggested for in home treatments. 

  • Weather permitting, a covered outdoor location such as a gazebo or a deck is also a popular choice.


  • Every treatment besides Chair massage and occasionally Reflexology is performed on a massage table.


  • The minimum space required for the massage table and the therapist to work around all sides of it is: 6' X 10'


  • The minimum space required for Chair Massage is  5' X 6'


Reflexology treatments can either be performed on a massage table, or in a zero gravity recliner.

The minimum space required is:


  • Zero Gravity Chair:  3' X 9'

TREATMENT CONTRAINDICATIONS (when treatments may not be safe for you)

  • Be sure to read through the information page for the service that you are interested in booking. If you have any health conditions, it may be unsafe for you to receive certain treatments. If you are unsure, please ask your doctor. Certain health conditions will require a doctors note, to indicate that it is safe to proceed with your desired treatment. All Contraindications for all services can  also be found ​HERE


  • Please be sure to complete the new client health questionnaire completely and honestly to ensure the safety of yourself and the therapist.


  • The services offered by Refresh Bodywork are for relaxation and stress reduction purposes only, and are not intended to diagnose, treat or cure any injury or disease.

  • Prices are subject to change without notice.